How to fix an Email Account which is Over Quota

There are multiple ways you can reduce your mailbox Size.

  1. Contact us to upgrade your mailbox size. This is a pro rata upgrade.
  2. Log into Webmail using your email address and password. Your individual webmail is located at http://webmail.yourdomain.com.au where 'yourdomain.com.au' reflects your domain name. Choose a email client, we like Roundcube. Delete unrequired emails from the server and empty Deleted Items
  3. Create ‘local’ folders in your email client and drag any old emails to save them to your local harddrive. Note: these ‘local folders’ will not sync with other devices. 
  4. Empty your deleted items folder (ensure your setting allow deletion of emails from the server)
  5. Configure your email client to delete messages from the server/your account after a certain time frame.
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